Privacy Policy

Last updated: 28 October 2026

Information We Collect

When you place an order, we collect your name, email address, phone number, and delivery address. This information is used solely to process and deliver your order and to send you order updates.

We do not collect your payment card details. Payments are processed securely by Razorpay, and we only receive confirmation that payment was made.

How We Use Your Information

Your information is used to: fulfil and ship your order; send you an order confirmation; communicate delivery updates via WhatsApp or email; respond to your customer service queries.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment Security

All payments are processed by Razorpay, a PCI-DSS compliant payment gateway. We never store your credit/debit card details on our servers.

Cookies

We use browser localStorage to remember your shopping cart between visits. No third-party tracking cookies are used on this site.

Data Retention

Order records are retained for 3 years for accounting and legal compliance purposes. You may request deletion of your personal data by contacting us — this will not affect tax records we are required to keep.

Contact

For any privacy concerns, contact us at contact@suryalights.in or via WhatsApp.